REFUND AND RETURN POLICY

At Mushroom chocolate bar shop, we are committed to ensuring your satisfaction with every purchase. If you are not entirely happy with your order, please review our return and refund policy below:

Returns

Due to the sensitive nature of our products, we only accept returns under the following conditions:

The item must be

unopened

,

unused

, and in its

original packaging

.Returns must be initiated within

7 days

of receiving your order.Customers are responsible for return shipping costs unless the product was damaged or incorrect.

To start a return, please contact our support team at [your email or contact form link] with your order number and a brief explanation.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within

5–7 business days

to your original payment method.If your item was defective or damaged upon arrival, please send us photos as proof within 48 hours of delivery to qualify for a full refund or replacement.

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

Opened or consumed mushroom chocolate barsPerishable goods or customized products

Order Cancellations

You may cancel your order within 24 hours of purchase for a full refund. After this period, we may have already processed and shipped your order.